Visitor Experience CRM: Every Visitor. Every Touchpoint. One CRM.
Verkko bundles ActiveCampaign with Feedback & Support, Data & Conversions, Reviews, and built-in SMS into one Visitor Experience CRM — browse plans below, or book a demo and we'll help you find the right fit.
Included with your Verkko solution
Every Visitor Experience CRM plan through Verkko comes bundled with these four modules — not sold separately, factored into your total solution price.
Bring guest communication, feedback, and support together in one powerful solution. Combine an accurate AI Chat Agent, interactive surveys, and branded newsfeeds to answer questions, collect valuable insights, and keep visitors informed at every stage of their experience.
Click to learn more →Turn guest interactions into measurable results. Data & Conversions combines powerful data tools, conversion-focused features, and targeted engagement options—like the Popup Engagement Bar—to help you understand your audience and drive more bookings, purchases, and participation.
Click to learn more →Turn five-star guest excitement into your highest-converting ticket accelerator. Reviews syncs directly with your automation loops to trigger review requests the exact second visitors exit your turnstiles, while privately intercepting negative feedback before it hits public forums. It's the ultimate reputation engine built to maximize social proof and multiply repeat attendance on autopilot.
Click to learn more →Every account comes de facto equipped with a fully connected, two-way SMS gateway linked straight to your Visitor Experience CRM — no extra software to buy. A complimentary $20 starting balance, free unlimited inbound texts, and credits that never expire keep your team texting guests from day one.
Click to learn more →Built-In 2-Way SMS
Every account comes de facto equipped with a fully connected, conversational SMS gateway linked straight to your Visitor Experience CRM workspace — out of the box.
Jumpstart + Migration
A guided 90-day onboarding program that gets your team live, trained, and fully migrated — included with every Visitor Experience CRM account, at no extra cost.
Book a demoBasic setup for Reviews, Feedback & Support, and Data & Conversions is included too — so your whole Verkko solution launches together.
Choose your plan
Pricing is being finalized — book a demo and we'll walk you through it.
| Starter | Plus | Pro | Enterprise | |
|---|---|---|---|---|
| Multi-step marketing automation | ✓ | ✓ | ✓ | ✓ |
| Cross-channel marketing | — | ✓ | ✓ | ✓ |
| Email sends | 10x contact limit | 10x contact limit | 12x contact limit | 15x contact limit |
| Users | 1 | 1 | 3 | 5 |
| Segmentation | Limited | Standard | Advanced | Premium |
| Business goals | 15 active goals | 25 active goals | 200 active goals | 200 active goals |
| Generative AI | — | ✓ | ✓ | ✓ |
| Conditional content | — | — | ✓ | ✓ |
| Predictive sending | — | — | ✓ | ✓ |
| Single sign-on (SSO) | — | — | — | ✓ |
| Active Intelligence (AI) | Limited | Limited | ✓ | ✓ |
| Automation actions per workflow | 5 actions per automation | Unlimited | Unlimited | Unlimited |
| Landing pages | — | ✓ | ✓ | ✓ |
| Attribution & conversion tracking | — | — | ✓ | ✓ |
| CRM & ecommerce integrations | Standard | Standard | Standard + premium ecommerce | Premium |
| Custom objects | — | — | — | ✓ |
| Dedicated account team | — | — | — | ✓ |
| Enhanced CRM (add-on) | Available add-on | Available add-on | Available add-on | Available add-on |
| AI Activities (add-on) | Available add-on | Available add-on | Available add-on | Available add-on |
| WhatsApp Messaging (add-on) | Available add-on | Available add-on | Available add-on | Available add-on |
| Built-In SMS — included with every account | ||||
| Built-in 2-way SMS gateway | ✓ | ✓ | ✓ | ✓ |
| $20 starter balance included | ✓ | ✓ | ✓ | ✓ |
| Free unlimited inbound texts | ✓ | ✓ | ✓ | ✓ |
| Balance rollover (never expires) | ✓ | ✓ | ✓ | ✓ |
| One-click automated top-ups | ✓ | ✓ | ✓ | ✓ |
| Feedback & Support — included with every account | ||||
| AI Training Hub | ✓ | ✓ | ✓ | ✓ |
| Agent Health Dashboard | ✓ | ✓ | ✓ | ✓ |
| Native in-chat forms | ✓ | ✓ | ✓ | ✓ |
| Visual survey builder | ✓ | ✓ | ✓ | ✓ |
| Branded newsfeed | ✓ | ✓ | ✓ | ✓ |
| Team collaboration workflow | ✓ | ✓ | ✓ | ✓ |
| Data & Conversions — included with every account | ||||
| Visual popup & engagement bar builder | ✓ | ✓ | ✓ | ✓ |
| Native ActiveCampaign sync | ✓ | ✓ | ✓ | ✓ |
| Smart behavioral triggers | ✓ | ✓ | ✓ | ✓ |
| Brand color & font studio | ✓ | ✓ | ✓ | ✓ |
| AI form builder | ✓ | ✓ | ✓ | ✓ |
| Source tracking & CSV export | ✓ | ✓ | ✓ | ✓ |
| Reviews — included with every account | ||||
| Customizable review widgets | ✓ | ✓ | ✓ | ✓ |
| In-platform review responses | ✓ | ✓ | ✓ | ✓ |
| Automated review requests | ✓ | ✓ | ✓ | ✓ |
| Private feedback interception | ✓ | ✓ | ✓ | ✓ |
| Guest sentiment analysis | ✓ | ✓ | ✓ | ✓ |
| Auto-sync from 75+ review sites | ✓ | ✓ | ✓ | ✓ |
| Visitor Experience CRM — advanced features | ||||
| Instant transactional ticket delivery | ✓ | ✓ | ✓ | ✓ |
| Ad audience suppression & optimization | ✓ | ✓ | ✓ | ✓ |
| Group booking CRM pipelines (add-on) | Available add-on | Available add-on | Available add-on | Available add-on |
| Automated geo-fenced triggers | ✓ | ✓ | ✓ | ✓ |
| Onboarding & support | ||||
| 1:1 onboarding & migration | ✓ | ✓ | ✓ | ✓ |
Add-ons available across plans
Pricing FAQ
Ready to see it running for your venue?
Book a demo, or move your existing ActiveCampaign account to Verkko.